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Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Bootle

Pharmacy Weight Loss Bootle | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or using our services, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Bootle is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight management consultations and prescription services to patients in Bootle and the surrounding UK. We operate in full compliance with General Pharmaceutical Council regulations and UK pharmacy law.

2. Eligibility

Our services are available to individuals who are aged 18 or over and are resident in the United Kingdom. You must complete an honest and accurate medical questionnaire before any prescription can be considered. We reserve the right to decline service to anyone we consider unsuitable on clinical or safety grounds.

Weight loss medications are only prescribed where clinically appropriate. Eligibility is determined solely by our prescribing team based on the information you provide. Providing false or misleading information may put your health at risk and may constitute a criminal offence.

3. Prescriptions

All prescriptions are issued by qualified, registered prescribers following a clinical review of your consultation responses. A prescription will only be issued if it is deemed safe and appropriate for you.

We reserve the right to refuse, cancel or modify any prescription at the clinical discretion of our team. Prescriptions cannot be transferred, resold or used by anyone other than the named patient. Repeat prescriptions are subject to ongoing clinical review and are not guaranteed.

4. Payment

Payment is required in full at the time of placing your order. We accept major credit and debit cards and other payment methods as displayed at checkout. All transactions are processed securely. Prices are displayed inclusive of VAT where applicable and are subject to change without prior notice.

Your payment does not guarantee that a prescription will be issued. If our prescriber determines that treatment is not appropriate for you, a full refund of any dispensing fee will be issued, less any non-refundable consultation fee where applicable.

5. Delivery

Once your prescription has been approved and dispensed by our pharmacist, we aim to deliver your medication within 1 working day. Delivery timescales are estimates and may be affected by circumstances beyond our control, including carrier delays or adverse weather.

Medications are dispatched in discreet, secure packaging. It is your responsibility to ensure someone is available to receive temperature-sensitive items where required. We are not liable for failed deliveries resulting from an incorrect address provided at checkout.

6. Cancellations and Refunds

You may cancel your order before it has been approved by our prescriber for a full refund. Once a prescription has been clinically approved and dispensed, we are unable to accept returns or offer refunds, in accordance with UK regulations governing the return of prescription medicines.

If your medication arrives damaged or incorrectly supplied, please contact us within 48 hours of receipt and we will investigate and arrange a replacement or refund as appropriate. To request a cancellation, contact us at the details provided on our website.

7. Medical Disclaimer

Our services do not replace your regular GP or NHS healthcare. The information and treatments we provide are intended to complement, not substitute, professional medical advice. Always inform your GP of any medications prescribed through our service.

Weight loss medications can have side effects. You are responsible for reading all patient information supplied with your medication. If you experience a medical emergency or serious adverse reaction, contact 999 or attend your nearest A&E immediately.

8. Privacy and Data

We process your personal and health data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely for the purposes of providing our pharmacy services. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy available on our website.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms, please contact Pharmacy Weight Loss Bootle through the details listed on our website. We are committed to resolving any concerns promptly and professionally.