Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Bootle | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Bootle is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

Pharmacy Weight Loss Bootle is the data controller responsible for your personal information. We operate as a regulated online pharmacy clinic serving patients in Bootle and across the UK. Our GPhC registration number is 9012511.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal details: Full name, date of birth, address, email address, and phone number
Health information: Medical history, current medications, weight, BMI, and relevant health conditions
Payment details: Billing information processed securely through our payment provider
Consultation data: Responses to clinical questionnaires and pharmacist assessments
Technical data: IP address, browser type, and website usage information collected via cookies

Health data is classified as special category data under UK GDPR. We collect and process it only where necessary to provide you with safe clinical care and pharmacy services.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments through our pharmacist-led consultation process
To dispense and deliver medication safely — orders are dispatched within 1 working day once approved by our pharmacist
To maintain accurate clinical records as required by GPhC standards
To contact you regarding your order, treatment, or any follow-up care
To comply with our legal and regulatory obligations as a registered pharmacy
To send you service-related communications and, where you have consented, relevant health information

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, protection of vital interests, and where applicable, your explicit consent for special category health data.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies we use include:

Essential cookies: Required for the website to function correctly
Analytics cookies: Help us understand website traffic and user behaviour in an anonymised way
Preference cookies: Remember your settings and choices for future visits

You can manage or disable cookies through your browser settings at any time. Disabling essential cookies may affect how the website functions. By continuing to use our website, you consent to our use of non-essential cookies.

5. Third-Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary and in accordance with UK GDPR, including:

Delivery partners: Your name and delivery address are shared to fulfil your order
Payment processors: Secure payment providers handle billing information on our behalf
Regulatory bodies: We may share data with the GPhC, NHS, or other authorities where legally required
Clinical systems: Secure platforms used for managing patient consultations and records

All third parties we work with are contractually obligated to handle your data securely and only for specified purposes.

6. Data Retention and Security

We retain patient records for a minimum of eight years in line with NHS and GPhC guidance, or longer where legally required. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

7. Contact Us

If you have any questions about this privacy policy or how your data is handled, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

You have the right under UK GDPR to access, correct, delete, or restrict processing of your personal data, and to object to how it is used. Please contact us directly to exercise any of these rights and we will assist you promptly.